Original topic:

Samsung z flip 3 5g fingerprint sensor not working

(Topic created on: 09-26-2021 01:25 PM)
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Lammy92
Active Level 1
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Galaxy Z
Hi everyone,
I bought the phone 2 weeks ago and the fingerprint sensor has stopped working. I deleted my fingerprint and re-added my fingers again, the sensor does add the finger but when I try to unlock the phone with fingerprint scanner it still doesn't work. I restarted the phone, still nothing. I went to Samsung store in garden City brisbane and they were pretty useless. They didn't even want to look at the phone and just said we can sent it off to be look at. Anyone else has this issue?
10 REPLIES 10
Lammy92
Active Level 1
Galaxy Z
Nope. That failed
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