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08-07-2025 09:54 AM in
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08-09-2025 12:30 PM in
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08-09-2025 11:57 AM in
Galaxy ZThen after reboot. Don't time it.
Wait for loading, thereafter 1 min or so unlock, lock and unlock for second time. See if fixed.
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08-09-2025 12:26 PM in
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08-09-2025 12:12 PM (Last edited 08-09-2025 12:13 PM ) in
Galaxy ZThere are more apps operating in the background, then needed.
Turn off social media, shopping and any non important apps.
Keep Samsung, Google apps active.
GOTO Settings > Apps > Special Access > Apps that can use data
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08-09-2025 12:26 PM in
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08-11-2025 03:40 PM in
Galaxy ZHi @Timthephone,
If you have exhausted all the steps mentioned above, we would recommend that you also try rebooting your device into safe mode. This could likely be an issue with a third party app preventing touches to be registered properly.
If the issue persists, please raise an Error Report via the Samsung Members app and our Technical Team should be able to identify the issue for you.
Warm regards,
s_amsungsonny

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