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Original topic:

Z Fold 3 Wi-Fi not turning on

(Topic created on: 04-11-2023 10:47 PM)
34970 Views
JP19
Expert Level 4
Options
Galaxy Z
After yesterday's sudden restart, my ZF3 wifi is no longer turning on anymore. This is the first time that my Samsung phone is experiencing such basic issue. Really disappointed that this One UI 5.1 update since February security patch update has been breaking many Z Fold 3s. Be it wifi, mic and some users with navigation button issue.


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64 REPLIES 64
JP19
Expert Level 4
Galaxy Z
Woah.. seems like yours is worse than mine back then. My inner screen was still working back then. I guess ur warranty alr expired?
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angryman_Lee
Active Level 1
Galaxy Z
Yes..no more warranty...the upgrade of software spoilt my zfold 3. Hp...
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JP19
Expert Level 4
Galaxy Z
If not, u can try to visit the service centre to see if able to get complimentary repair, but u will still need to pay for labour and out-of-warranty fees, which I feel still not too bad, as compared to purchasing a new phone.
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Pixiehollow
Active Level 2
Galaxy Z
I am facing the same problem, in Japan and suddenly not able to turn on wifi after it froze. Z Fold 3. Very very dissapointed with Z fold.
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JP19
Expert Level 4
Galaxy Z
Hi, yours is local (Singapore) set? Or yours is Japan set and also experiencing the same issue?
Pixiehollow
Active Level 2
Galaxy Z
Singapore set. I have also feedback to Sumsung.
JP19
Expert Level 4
Galaxy Z
But I think the Samsung Live chat is useless, they won't listen to us one. Have to go down physically to the service centre to show them the issue, then if the customer service officer knows, it could be a one time goodwill repair.
Pixiehollow
Active Level 2
Galaxy Z
Initially i thought my router had issues until i came to this community and learnt many facing the same problem. Thank you.
JP19
Expert Level 4
Galaxy Z
For me, when I experienced this issue in April this year, I knew about it because last December onwards, there were Members alr having this issue after One UI 5.0 December 2022 security patch update, but back then I couldn't understand it until I experienced it myself. So no worries, definitely not our issue and sadly, every Z Fold 3 user will experience this issue eventually.
Pixiehollow
Active Level 2
Galaxy Z
Thank you. After 1st year, the inner screen fold bubble issue appeared. Complimentary change at svc ctr. 1 year later, bubbled again. No more goodwill replacement. And 3rd year, wifi feature cannot turn on. I was hoping such costly hdp could last at least 5 years. I still have 2 weeks in Japan without wifi :(