Family Hub

[1234978]

Hi why won't my family hub sync with my google calendar. If I create an event on the calendar on my fridge it shows on my phone but if I create and event on my phone it does not show on fridge PLEASE HELP I've been trying to sort this for hours now !!

[SamsungClaudette]

Hey @ 1234978

Please make sure you are associating the appointments you create on your phone, with the Google 'Events' calendar rather than the 'My Calendar' (which is the iOS default in-built calendar and which doesn't sync with Google outside of your phone)'

Kind Regards,
SamsungClaudette

[1234978]

Yep still doesn't sync this fridge is a nightmare ! Really shouldn't be this hard just to sync a calendar it used to be good and now samsung have stuffed up all the software ITS A JOKE !!

[SamsungClaudette]

Hey @1234978

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main

To find your nearest store: https://www.samsung.com/au/samsungstore/

Kind Regards,
SamsungClaudette

[iftt]

Checking your Google members security that you actually allow apps without multifactor authentication I think it's called apps with lower security or similar.
The Google security for the accounts is very good so you'll have to authorise the device to be able to use your calendar.