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Original topic:

What is Smart Check and how to use it for Samsung Washing Machine?

(Topic created on: 11-09-2021 02:32 PM)
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SamsungKath
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‎11-09-2021 02:32 PM in 

Home Appliances

What is Smart Check?

With the Samsung Smart Washer App, this function allows the app to control your Samsung Washing Machine/Dryer remotely from your smart phone. Whenever there is a problem with your Washing Machine/Dryer, the app will notify the status and you can take action and solve the issue via your smart phone.

Please note

• To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install into your smart phone

• The app cannot connect to Samsung Washing Machine/Dryer that are supporting Smart Home. Please download Samsung Smart Home app to use the Smart Home devices

• The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only)

Using the Smart Check function

1. Press the Power button to turn on washing machine.

2. Press and hold the Water Level and Water Supply buttons at the same time for 3 seconds to enter the Smart Check mode.

Depending on the model, the function can be activated using the Spin and Dry level buttons.

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3. The LED segments on the display panel rotate for 2 or 3 seconds and the Smart Check code is displayed on the washing machine's display panel

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4. Run the Samsung Smart Washer app on your smart phone and tap the Smart Check button

Please note: Smart Check may be changed to Smart Care according to the language selection 

5. Focus smart phone's camera on the Smart Check code displayed on the washing machine's display panel

Please note:

• If light from a light bulb, fluorescent bulb or lamp is projected on the display panel of the washing machine, the smart phone may not be able to easily recorgnize the Smart Check code

• If the smart phone is at too wide angle relative to the front of the display panel, it may not be able to recognize the error code. For best results, hold the smart phone so that the front of the display panel and the smart phone are parallel or nearly parallel 

6. If it focuses correctly, the Smart Check code is automatically recognized, and the detailed information of the status of your washing machine, the error and the countermeasures are displayed on the smart phone

7. If the smart phone fails to recognize the Smart Check code more than twice, please enter the Smart Check code displayed on your washing machine's display panel into the Samsung Smart Washer app manually

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