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Original topic:

samsung keep restarting

(Topic created on: 07-22-2022 10:15 PM)
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nana100
Active Level 1
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Others
Please help me. My cellphone keeps restarting. I do all the procedures like rebooting and nothing happens.
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27 Comments
nana100
Active Level 1
Others
What should I do?
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Khaled75
Expert Level 5
Others
What phone are you using?
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nana100
Active Level 1
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Samsung Galaxy Feel SC-04J
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Khaled75
Expert Level 5
Others
That is an old phone. What Android version is it running on? Does it have a home button?
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nana100
Active Level 1
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8.0.0 and Yes, it has a home button.
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Khaled75
Expert Level 5
Others
It's 2022 lol, and that Android version is unsupported. Did you try going into Safe mode?
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nana100
Active Level 1
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I don't know where I can find the safe mode.
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Khaled75
Expert Level 5
Others
To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.
nana100
Active Level 1
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I think I did it correctly, but what will happen next?
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