#whyGalaxy Updates causing green/pink lines

[butete]

https://youtu.be/LKLGCp9ZZBk

follow steps to prevent this on your s20 series phone.

what are your thoughts

[SGnthusiast5002]

Is that true? Maybe the screen is the problem.

[butete]

based on research it the ic connecting the screen to board

[SGnthusiast5002]

Ah, I see. Thanks for the answer.

[summeRamirez]

This should be trending more. I hope the moderators consider having a "pinned post" so this stays on top as this will help a lot of S20 users.

[ongpau]

Out of nowhere, a green vertical line suddenly appeared on my screen. I'm using Samsung Note20 Ultra 5g. Tried restarting my phone, using it on safe mode, remove my Sim card and let it cool, and factory reset. The green line did not disappear.

[butete]

please call samsung hotline or chat support to have it addressed.