No promo code

[fee7580]

I have purchased an S22 and am eligible for items as pre purchased before release date. I submitted my redemption email and notice it had been validated however have still not received my promo code. 

Yes I have checked junked mail and still nothing. Everything was submitted on 5th March.

[WolneyRicardo]

It's very slow, I recive my after 13 days

[SamsungLaura]

Hi @fee7580, I am sorry to hear that you have not received your code. Please send through an email with the following details so that I may look further into this:

To: members.au@samsung.com

Subject: SamsungLaura - Redemption code

Details: Redemption ID, email address

[jt3009]

Why wasn't I offered such option??!!

[Mayho]

I had submitted on 4th March and get nothing after a validation completed as well.

[ashorlazar]

This is secound time they made fun of me . Never send code and they just make fun . They were fast to sell it but very hard to send a cod .

[looch]

Samsung Customer Care on a rating of 1 to 100 for me this last 2 weeks is a zero. I wish I never purchased my new phone now.