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Original topic:

how to switch back to android 9? cant do it by smart switch pc

(Topic created on: 10-26-2019 03:52 PM)
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fritzddd666
Active Level 1
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#downgrade android 9
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6 REPLIES 6
Tel864
Active Level 8
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Did you try the beta version located in the first post? Also, what happened when you tried.
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Chuck_Zer0
Active Level 6
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Smart Switch is supposed to be able to do it but there's a particular way I believe in this app somewhere it actually States how other than that you can't go back to Android 9 not unless you find the Android 9 firmware file for your phone and revert back using Odin or if you find the firmware file in a zip you could install it from the SD card in the factory settings menu of the phone
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Chuck_Zer0
Active Level 6
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go on Sammobile.com and look for the last Android 9 firmware not they've posted for your exact model of phone then download Odin on your computer and watch a video that tells you the process that needs to be done you could also do it without a computer using the Odin app however you may need to be rooted for that and I think it cost like 10 bucks
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Tel864
Active Level 8
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Only Exynos or Chinese Snapdragon could possibly be rooted. Some people have left the beta from this app and reverted back using Smart Switch. I think certain carrier versions are having the problem but since no one bothers to post their carrier and search doesn't work, I guess we'll never know.
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fritzddd666
Active Level 1
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i dont want to do all of it. just go to samsung store. hope they willhelp
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SamsungUSABetaTeam
Community Manager
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How can I unregister from the One UI Beta Program?

To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.

- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.

- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.

All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.

※ Please call the service center prior to visiting to ensure that you are able to bring your device before making a trip.

 

How do I rollback to my previous software during the Beta program?

- Download and Install the Samsung Smart Switch PC Version.

- Connect your phone to your PC > launch Smart Switch > Press “Downgrade” button to roll back to your previous Samsung approved software.

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