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Original topic:

Introducing the beta version of Smart Switch for PC

(Topic created on: 10-18-2019 07:32 AM)
SamsungUSABetaTeam
Community Manager
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Hello Beta Users, 

 

Some customers have reported that there is a problem restoring data using Smart Switch for PC. If you are facing this issue, please download beta version of smart switch from the link below and install it on your PC. 

Smart switch

 

Mac  OS Version : Smart Switch Mac

Please note that this is a beta version of smart switch exclusively for One UI 2 beta users.

 

Thank you,

One UI Beta Team.

55 Comments
sandyfoster85
Active Level 1
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nice!! so we can switch back to pie if we wish to now??
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SamsungUSABetaTeam
Community Manager
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Hello sandyfoster85,

 

You should be able to switch back to P OS if you need to. Please let us know if you are unable to. 

Also note that downgrading to P OS does erase all dat on device. So please ensure all data is backed up.

 

Thank You

One UI Beta Team

 

Zach1776
Active Level 3
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Tried downgrading on windows and Mac using links above and no option to downgrade
tanvu
Active Level 1
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no option to downgrade PC & Mac.
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detwetter
Active Level 2
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Where is the macOS version??
Rydah
Active Level 5
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That is a great idea. The MacOS version is long overdue and needs a major update.
SamsungUSABetaTeam
Community Manager
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Hello Detwetter,

Please find updated mac OS version link in the post.

Regards

One UI Beta Team

Bowie
Active Level 3
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i was going to factory reset tomorrow and restore using the samsung backup from the cloud. does that work ok? anything i need to know ?
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JustPassin
Active Level 1
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So are we using fbr beta version of smart switch to downgrade back to pie? I can't use any of the messages apps after installing beta
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