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Original topic:

S10 Restarted Itself

(Topic created on: 10-29-2019 05:04 PM)
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TotallEChill
Active Level 6
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So I'm running the beta 2 and my phone, for the first time since purchasing it restarted itself in my pocket while sitting a my desk. Has anyone else experienced this and have you found a fix if it happens more? Reported as a bug, but hoping this isn't just my phone somehow breaking. 
4 REPLIES 4
Schooney123
Active Level 3
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Same thing happened to me a couple days ago, but so far, I haven't had the problem pop up again.
koolio
Active Level 2
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I started noticing my phone goes to the lockscreen after some settings are changed. idk if is new with beta 2 or not, still checking but try this. >
SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

jhs39
Active Level 6
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That sounds like an OS crash. I've had it happen once since I got this phone but it was before installing the beta. If it starts happening frequently you can try booting to recovery and clearing the system cache but I would perform a complete factory reset instead.
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