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07-25-2023 05:30 PM in
Samsung AccountHello,
Each time I try to login into the Australia store page, it will take me through the process of doing my password and 2FA. But after successfully logging in, it will take me back to the home page and not show me as logged in and ask me to log in again. I will then go on an endless loop of logging back in, Same thing happens when trying to login via Checkout or their website, but it will just keep reloading the same page asking to log in.
Tried 3 separate computers as well as 2 mobiles, but all have the same result with multiple browsers (Chrome, Firefox and Edge). Also tried clearing Cache and cookies and trying to log in via incognito mode on all devices.
Funnily enough it allows me to log into the US website and store as well as this members page. Tried speaking to online chat but they were unable to help and have left an email with their support.
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07-25-2023 11:31 PM in
Samsung AccountDo you have some sort of extension that may be blocking? Try disabling them all to start.
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08-07-2023 04:28 PM in
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07-26-2023 08:09 AM in
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08-07-2023 04:28 PM in
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10-26-2023 06:51 PM in
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07-26-2023 01:20 PM in
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08-07-2023 04:29 PM in
Samsung AccountHey @djrules24
Thank you for your help.
Kind Regards,
SamsungClaudette
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08-07-2023 04:30 PM in
Samsung AccountHey @Naganagi
Could you please refer to the comments below and let me know how it goes?
Kind Regards,
SamsungClaudette
