Issues at Coles and Kmart

[Nat75]

Hi. Recently my Coles Mastercard is being declined at Kmart and Coles in Australia. The card is funded, there are no merchant blocks and it works everywhere else. Someone mentioned their POS systems had issues with Samsung Pay. I get this. I've contacted mastercard and no issues on their end at all... anyone have a similar experience?

[Nat75]

I got this back from Kmart today...

[Nat75]

Wait.. wrong screenshot. This one

[Nat75]

Thank you for your patience.
So I have spoken with the appropriate teams in regards to this.
I can confirm Coles handles our EFT transactions and they have confirmed that there is an issue with S21 and S22 Galaxy phones.
It would seem you would mostly like have the issues at Coles, Target and Officeworks stores as well.
 Coles are investigating the issue and hopefully this is resolved soon.
I do apologise again for any inconvenience caused by this.
Hopefully it is fixed as soon as possible.

 
Thank you for bringing this to my attention.

 

[_paul_]

I'm having the same issue with NFC on samsung s21. Only coles, liquorland, kmart and big w.

[Nat75]

Yes!! This is getting so ridiculous. Can you try contacting kmart customer service and asking for Gabi. She's the one who found the issue but I can't get any updates. If even one more person gets on board we might have more luck??