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Original topic:

Android 12 Update

(Topic created on: 03-18-2022 04:21 PM)
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Jagiya
Active Level 3
Options
Support
Hello! I have having major issues with my s20+ since the update last March 12. My phone is heating up even there's no app in the background and super fast charging it not working. I can charge it while on shut down but a full battery can drain in a couple of hour even when it's on powersaving mode. I hope you can resolve this issue the soonest! 
4 Comments
butete
Expert Level 5
Support
try to wipe cache partition it may help, if not backup data and perform a reset.

If you find my comment as a solution to your question. Please click the triple dot and choose  "

✓ Accept as Solution"   as a sign. Thanks!
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Jagiya
Active Level 3
Support
hi! i tried this but it doen't help
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butete
Expert Level 5
Support
It may kead to wipe data
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Jagiya
Active Level 3
Support
thank you.... i will need to back up my phone and will try a reset.. i will update once done..
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