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Original topic:

ANDROID 12 Version

(Topic created on: 11-07-2022 05:43 AM)
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Yamiya
Beginner Level 2
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Support
Please help, my display is flickering and changing to yellow tones because of the new update of the Android 12 version. What should I do? 
3 Comments
Khaled75
Expert Level 5
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What device are you using?
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Yamiya
Beginner Level 2
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Samsung Galaxy A71
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TeamGalaxyRene
Moderator
Moderator
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Hello Yamiya,

Thanks for reaching out to us here, to inquire on what to do about Your Samsung Galaxy A71 having issues with flickering and changing yellow tones after an update.

You may Submit report error through Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Display".

Step 4. Describe problem in details and SEND.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/#:~:text...

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
 
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Our Samsung Engineers/Technicians are competent enough to provide your better service and offers in order to enhance your Samsung Galaxy experience.
 

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your device's display issue gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

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