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Original topic:

Battery

(Topic created on: 11-07-2022 03:04 AM)
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Bitmap
Active Level 2
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Hi guys. Is the Samsung store selling old spare products like a battery? I need one for my old Samsung phone (Galaxy J7 2016). 
Thank you.

1 Solution


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jamesrred
Expert Level 1
Support
For older models, I think it depends if they still have stocks for that model. You can try going into a service center and have them preorder it for you. It may take time though, and it will depend if it's still supported.

https://www.samsung.com/ph/support/service-center/

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4 REPLIES 4
Solution
jamesrred
Expert Level 1
Support
For older models, I think it depends if they still have stocks for that model. You can try going into a service center and have them preorder it for you. It may take time though, and it will depend if it's still supported.

https://www.samsung.com/ph/support/service-center/
dulber
Active Level 10
Support
Memoxpress should have one. Best to check with the nearest branch
butete
Expert Level 5
Support
+1 memoexpress
TeamGalaxyRene
Moderator
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Thank you, Bitmap, for your inquiry here about the availability of spare battery for your well-loved Samsung Galaxy J7.

Just like jamesrred's reply here, you can try buying it in Samsung Authorized Service Center nearest you. 

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)