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Original topic:

Answer to Why Vertical/Screen Issue

(Topic created on: 09-29-2023 07:37 AM)
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butete
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image


credits to 

the proverbial answer sa bakit

definite not the update, but definite hardware failure
now another bakit nag kaganito, it means how tbe user treats their device
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butete
Expert Level 5
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ill be blunt if you are familiar in usa common ang authorized service provider, kung mapapansin mo ang company sa service provider sa sm north ay iba sa megamall meaning they are different entities commisioned by samsung
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maxq1
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I'm quite aware, men. Sa EU iba iba din naman. But I've seen folks at reddit from the EU who got their screens replaced for free. So are you saying Sammy has different sets of protocols/standards for each repair arm, distributor or franchisee in the PH?
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butete
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what key factors device was not mishandled/ waterdamaged/ 3rd party open the unit,again some pinoys will say samsung quality at fault, but you will be surprised its really fault of the owner, para bang basag screen rerebut asa loob lang nang aparador bat masisira
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maxq1
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That's an entirely different issue na, men. Hindi din naman natin ma-document yan, can we? You have numbers? Common denominator kasi e: SW update, pink/green lines. Even the mods here seem to be mum on my numerous posts that are close to ranting about the issue
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butete
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2021 white screen issue sadly i was affected yet samsung came thru foc, may mga kasabay ako 2x declined sc yet nag prevail 3rd time sa tulong ceo,again maga kasabau ko sa fb groups so samsung has no visibility kaya maganda kung affected report sa members para documented
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maxq1
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While I agree that peeps should report their issues, I still stand by what I've been harping about: Sammy PH to man up to the issue. Adding the CEO to the repair chain doesn't cut it
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maxq1
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Yep, I distinctly remember your case and I'm happy fer ya. But I also distinctly remember another where the poor dude just gave up and bought an iP* ☹️
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butete
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the common thing we noticed is the manufacturing date most all of us mar 2020 at may iba feb 2020 we can only speculate why
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butete
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again we are just another number
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butete
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and good thing has escalation path via samsung ceo abd DTI, this was explained also here the members regarding what consumers like us can do about.
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