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Original topic:

Audio Issue

(Topic created on: 11-24-2023 04:52 AM)
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Digz22
Beginner Level 2
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Support
I recently bought a SG S23 FE and experiencing a weird issue. when playing a game and using discord at the same time, the front/top speaker is getting muted when I press around the left area. Also, my phone is on landscape since I'm playing a game. I haven't had this issue on my SG S10+. Anyone know how to fix this?
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2 Comments
Support
That's weird. I recommend that you reach out to their chat support (https://samsung-livechat.sprinklr.com/seao/ph/index.html) Or if it hasn't been 7 days, you might want to bring it back to where you purchased it.
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Digz22
Beginner Level 2
Support
Thanks for your answer. I'll just contact their chat support since the phone seem to work fine and considers discord a normal phone call which is why the top speaker is getting muted when the screen is touched around the front cam
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