Consegnia Problems

[Zowee]

My order has been in their warehouse since Aug 8. No updates from them or anything. Been chatting with Samsung Support and they told me that my order should arrive today (Aug. 17). Talked to them again today and said that they can't help me since my order is already with the courier. 

[TeamGalaxyBianx]

Hey there, Zowee! We hear you and we'd love to assist you better. Please send the following to any of our social media channels to avoid sharing sensitive and private info on here:

Samsung Members Username

Name

Contact Number

Email Address

Order Details (order number, date of order)

Please forward them to:

Facebook

Twitter / X

Instagram

Thank you so much and we look forward to hearing from you! 💙

[Zowee]

Hi! Sent the details to @samsungph instagram. Hoping to hear from you guys.

[TeamGalaxyBianx]

Hi! Yes, we got it! Please know that we have escalated this to the proper team. Apologies for the delay and thank you for your patience! 🙏🏻

[Members_bOvgQmP]

Were your finally able to receive your package? It's been weeks,no update on mine as well 😑