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Original topic:

eSIM

(Topic created on: 11-21-2021 01:10 AM)
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is0y
Active Level 5
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I just switched from my antiquated physical SIM to eSIM at Globe. 
If i factory data reset my device, will i loose my eSIM data?
1 Comment
SamsungRightCare
Community Manager
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Hi! Amazing day! As for your concern, we suggest that you do a backup of all your eSim data before doing a factory data reset of your device. There might be a chance that all data will be erased upon doing such a reset. Hope to have helped. 🙂