Fingerprint not working

[PUFFY_AmiYumi]

Does anyone know how to fix the fingerprint? Not completely scanned, my hands already dried and clean

[Amirelia]

Did you try restarting your phone or like... wiping the screen clean first?

[PUFFY_AmiYumi]

I already did that but still no useful. I think the tempered glass might be the problem

[Amirelia]

Oh. Does it have many cracks in the fingerprint area?

[PUFFY_AmiYumi]

No cracks in fingerprint area. Havent drop the phone yet

[Amirelia · Accepted solution]

Sorry i can't help but samsung should really step up and help us users when we have concerns...

[dorefrain]

Try using Hydrogel screen protector instead of Tempered glass.

[PUFFY_AmiYumi]

How cost?

[dorefrain]

Around 400~600Php.

[pham_hni]

I purposely cracked my tempered glass just for this post to be answered (It's my old tempered glass dw) and my fingerprint still scans perfectly