Green line in screen

[ayokonasamsung]

@samsung... How can we file a civil case for damages on this green line? It seems many of us experienced the same problem... i don't know what is happening.. but i think we need a government intervention to protect us as your consumer and to realized what is really happening with your system... I will never ever buy a samsung device again... Never...!!!

[butete]

did you report concern via chat

spr.ly/LiveChatSupport or call #GALAXY (just dial #425299) on samsung support, then brought your device to authorized samsung service center

[butete]

i had a white screen on s20u and samsung took care of it.

[Mr_Lio]

Sabi nila, Updates to Android 12 did this to not only Samsung but other phones too, like OnePlus. Its sad nga lang na once out of warranty na phone mo, you have to pay for the screen replacement. If you have good lawyer, this might be a case. Heheh.

[butete]

why spend for a lawyer better report it accordingly to samsung and air your side, remember samsubg listens

[TeamGalaxyRene]

Hello ayokonasamsung,

Thank you for reaching out your inquiry here about your Samsung Galaxy device having green line in screen.

Really understand your frustration where its coming from, and we apologize for the inconvenience it caused you.

Allow us to help and don't you worry, we are here to help, guide you, provide quick fixes and offer solutions your device problems.

Samsung's adaptive super AMOLED screen optimizes the color range, saturation, and sharpness of the picture depending on what you're watching or doing. You also have the ability to customize the color settings to match your preferences.

Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version.

A) Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.

B) Change the display mode to ‘Light’ mode.

Step 1. Tap the Settings app.
Step 2. Tap Display.
Step 3. Select Light.

C) Adjust Display Brightness.

Choose a new display setting on your device if the screen is too intense for your liking. Or, you can turn up the brightness if it's too dark or difficult to see.

Step 1. Select the Settings app.
Step 2. Tap Display.
Step 3. Adjust the Brightness.

https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/ 

D) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

E) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

F) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.