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Original topic:

Help!!!

(Topic created on: 07-01-2022 07:37 AM)
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PHONEVERSE
Active Level 6
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Support
my s21 back camera moist! Help how to remove it.?
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8 REPLIES 8
Khaled75
Expert Level 5
Support
Clean the camera lens.
Jongy_r
Active Level 5
Support
Try to remove it with hair dryer but don't set it in the hottest level, it might break the sensor. Just the right heat to remove the moist and don't put the dryer too close to the sensor, it also might break the camera...
Khaled75
Expert Level 5
Support
Did it work?
PHONEVERSE
Active Level 6
Support
No
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Khaled75
Expert Level 5
Support
Bring it to a Samsung Service Center to have it checked.
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butete
Expert Level 5
Support
better have it checked nearest samsung service center you may further damage it doing diy
Khaled75
Expert Level 5
Support
If it didn't work, bring it to a Samsung Service Center to have it checked.
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SamsungRightCare
Community Manager
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Support

Hi, johnrel!

Is your rear camera lens still have moisture inside? If there's still moisture inside the camera lens, you need to bring your device to an Authorized Samsung Service Center so our Samsung techs can remove the moisture from your camera lens. You can search for the nearest Samsung Service Center in your area through this link: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0

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