10-10-2022 09:57 PM in
Solved! Go to Solution.
10-10-2022 10:23 PM in
Hello acee06,
We appreciate your inquiry regarding the Samsung Online Trade-in process.
Trade-in allows customers to purchase at discounted rates for new devices by trading in their old devices across multiple brands.
Trade in your old device to get an instant discount on a brand new one.
Trade-in is available on a range of our smartphones, tablets, and smartwatches.
You can Trade-in in 3 Easy Steps.
1) Tell us about the device you plan to trade in and find out its current value.
2) Get an instant discount on your shopping basket.
3) Send us your old device in the packaging we provide, free of charge.
For more trade in details, you may click the link below
https://www.samsung.com/ph/offer/mobile-trade-in/
Also, you can find out how to track your order as follows:
https://www.samsung.com/ph/shop-faq/products-and-orders/can-i-track-the-progress-of-my-order/
Or you can get in touch with any of our Samsung support channels below for further assistance.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
https://www.samsung.com/ph/support/contact/#onlinesupport
Our Samsung hotline numbers as follows.
10-10-2022 10:32 PM in
10-10-2022 10:48 PM in
Please find answers below to your clarifications.
1) Blancco Mobile Solutions apps should have assessed your trade-in device.
https://play.google.com/store/apps/details?id=com.blancco.core&gl=US
2) Before giving your device to a courier or service representative, check to see that it has already been factory reset and without password.
For more inquiry, you can contact us on the below.
10-17-2022 06:22 AM in
