INSTAGRAM

[RasLanuf]

IG on my Galaxy A73 5G has been down for almost 3 days now. Whenever I tap the IG App, I just get a flash of white screen and then I go to my phone's homescreen. I tried to update the app, clear the cache and restart the phone but to no avail. Does anyone have the same problem?

[TeamGalaxyDD]

Hi RasLanuf,

Sorry to hear about this! This may be an issue with the Instagram app itself, so here are some steps you can take to get it working again!

1. Force stop the app. Go to Settings > Apps > Instagram and tap Force stop.
2. Clear the app's cache and data. Go to Settings > Apps > Instagram and tap Storage. Then, tap Clear cache and Clear data. If that fails again, then:
3. Uninstall and reinstall the app. Go to Settings > Apps > Instagram and tap Uninstall. Then, go to the Google Play Store and reinstall the app.

Lastly, if none of these steps work, try contacting Instagram's customer support channels and report the issue to them. They may be able to provide you with a fix that we can't do from our end here at Samsung Members.

Hope this helps! 

[butete]

its IG issue, gma news already posted

[RasLanuf]

Samsung issue po yan siguro kasi pwede naman sa OPPO at ibang phones

[butete]

not your device sadyang meta issue

https://www.gmanetwork.com/news/scitech/technology/870719/instagram-down-for-thousands-of-users/stor...

[butete]

on my s22u ig works

so the outage more profile specific