Light Bulb Moment

[nicainsane]

Yesterday, I think I figured out what's causing the problem about the fingerprint and passcode problem.

And so far, phone is okay.

I'm gonna stop talking about it now.🙃🙂

[TeamGalaxyDD]

Hey nicainsane,

Sorry I haven't been able to circle back to you regarding your issue - can we know what you did to fix the problem? Other Samsung Members might find your fix useful, too! 

[butete]

goos job

[Khaled75]

What is causing this problem to happen?

[nicainsane]

An app was causing the confusion for the passcode problem.

[Khaled75]

Which app?

[nicainsane]

Apps that require their own passcode for privacy and security purposes. So if you put a passcode on the app, that passcode replaces the lock passcode of the phone.

[Khaled75]

woah.