I have a moisture detected message that won't go away. I've blown air on it, left it overnight, cleared the USB storage cache, still stays there. Can't charge until it goes. How do I get rid of it?
Hey there, thanks for letting us know about this! We have an article with more information about how to troubleshoot this, however if the issue persists you may need to contact our customer support team to facilitate a device check with one of our service centers. Find out more in the article linked here - https://www.samsung.com/nz/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-.... Thanks, the Samsung NZ team
