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Original topic:

New update bug

(Topic created on: 08-31-2022 08:15 AM)
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rx15
Active Level 3
Options
Support
Updated my s22 with the latest update available, but super fast charging not workong anymore. Anyone having the same experience? 
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9 Comments
Support
Have you performed Wipe Cache Partition after the update?
rx15
Active Level 3
Support
Wala pa po. Pano po ba? Thank u po
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Support
I believe our fellow member @Khaled75 already gave the steps. If that doesn't work, wait for the next software rollout since it's also possible that there's a bug on the current update. I suggest also that you perform a Wipe Cache Partition and Repair Apps after installing updates in the future.
Support
It may be a software bug with the latest update. Other users are also experiencing this right now. Let's wait for the next software update that Samsung will roll-out.

In the meantime, you can also have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/
Khaled75
Expert Level 5
Support
Try wipe cache partition.
rx15
Active Level 3
Support
How po?
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Khaled75
Expert Level 5
Support
To wipe cache partition:
1. Turn off your phone.
2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
3. Then press and hold Power and Volume up buttons.
4. Release the power button. When the recovery screen shows up, release the volume up button.
5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
6. Navigate to and select Yes.
7. Press the power button to select Reboot system now.
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rx15
Active Level 3
Support
Thank u very much good sir!
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SamsungRightCare
Community Manager
Options
Support

Hello rx15,

Thank you for bringing up your issues here and we understand what you are going through after the update.

How is it going with the tips mentioned by our dear Samsung members here?  If the problem persists, I advise the same to bring your Samsung Galaxy device immediately to Samsung Authorized Service Center near you.

Our Samsung Engineers are competent to restore your device back to its intended operations with the excellent service available.

https://www.samsung.com/ph/support/service-center/ 

 

And/or call any of our support channels by clicking any of the links below.

https://www.samsung.com/ph/support/contact/#onlinesupport


https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Hope your problem gets solved.

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