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08-31-2022 05:46 AM in
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08-31-2022 07:44 AM in
SupportIn the meantime, you can also have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.
https://www.samsung.com/ph/support/service-center/
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08-31-2022 08:15 AM in
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09-03-2022 04:26 AM in
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09-03-2022 04:29 AM in
Support1. Turn off your phone.
2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
3. Then press and hold Power and Volume up buttons.
4. Release the power button. When the recovery screen shows up, release the volume up button.
5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
6. Navigate to and select Yes.
7. Press the power button to select Reboot system now.
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09-03-2022 04:34 AM in
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08-31-2022 07:25 PM in
SupportHello rx15,
Thank you for bringing up your issues here and we understand what you are going through after the update.
How is it going with the tips mentioned by our dear Samsung members here? If the problem persists, I advise the same to bring your Samsung Galaxy device immediately to Samsung Authorized Service Center near you.
Our Samsung Engineers are competent to restore your device back to its intended operations with the excellent service available.
https://www.samsung.com/ph/support/service-center/
And/or call any of our support channels by clicking any of the links below.
https://www.samsung.com/ph/support/contact/#onlinesupport
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope your problem gets solved.
