PayPal GCash

[fiestypam]

Hi..Samsung, everyone!

My problem is about purchasing apps here like fonts. Before, even if my PayPal is empty, I get to purchase fonts and the payment is deducted fr my ewallet GCash. But since yesterday, I cannot anymore buy the fonts I like. My PayPal has P7 left which isn't enough to buy an app and it wouldn't allow me to access payment via PayPal GCash. HELP! Don't know how to resolve this.

[TeamGalaxyRene]

Hello fiestypam,

Thanks for your inquiry, here.

You may reached out the Customer Support Service of GCash to report this technical glitch.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

[fiestypam]

Thank you. Will do that. So far I checked my GCash app and PayPal is linked to it.

[MrApex]

This the problem you only have one option enabled on menu

[fiestypam]

Yes it is.And that's PayPal. Unlike the Google Play Market, it accepts GCash ewallet but since the fonts there haven't been updated since last year, I have been purchasing all my fonts here in the Galaxy Store.

[MrApex]

Yes other payment method should be enabled, not all users uses credit cards, samsung needs to grow up, plus transferring money to PayPal cost more

[fiestypam]

True. I hope Samsung updates too and adds ewallet payments. Yes true, additional fees are added to even a P30 worth of font. I've bought here more than 20 fonts so far.