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Original topic:

Play Store updating problem

(Topic created on: 12-26-2021 03:05 AM)
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Tetaa
Active Level 2
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Support
Anyone else who's experiencing errors when updating certain apps from the playstore? I also could not install new apps. I've already tried all their quick fixes but nothing is working.

Update: this is the prompt I get when updating some of the apps.
image




17 Comments
butete
Expert Level 5
Support
Quick fix, you need to actually signed out your googke account, then re-sign in .
TeamGalaxyRene
Moderator
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Hey there! How's your recent Galaxy experience? We do hope that you have resolved your concern. 😊

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Tetaa
Active Level 2
Support
Hi Mark. Tried most of the suggestions (except resetting my phone) but still no resolution. Any more tips I can do to fix this?
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TeamGalaxyRene
Moderator
Moderator
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Support

It may have been a problem with the Android system itself. Have you tried doing a CLEAR CACHE PARTITION on your device via RECOVERY/SAFE MODE? Try as well doing a CLEAR DATA CACHE of your apps via the SETTINGS.

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AbdulBubbakar
Active Level 1
Support
@Tetaa fyi I tried every suggestion, quick fix , clearing cache and data when I had the same issue , the only resolution that fixed apps installation on my side was the unit resetting and never activate device protection. Its up on you if you want to wait for future update to resolve that issue or do the way im suggesting. Think and backup your data before reset process. Cheers
fruit_user
Expert Level 1
Support
Did you already try clearing cache/data of the Play Store app??
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Tetaa
Active Level 2
Support
Hi, everyone! Issue got fixed with the new software update. Thank you for the help 💕
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Jake6hundred
Beginner Level 2
Support

received_688368255692690.jpeg

 This is what samsung service center said to do.

Did it to my fold 3 but still cannot install and update apps..

Did all the clear cache, force stop, log out google playstore etc..

Did twice reformat (done at the service center) after reformat, it would fix the problem but will eventually come back.

Dont want to do a third reformat.

Hope this solves your problem.

I suspect hardware issue and will be requesting a unit replacement.

Fold 3 users, please advise if this worked for you.

 

 

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