Original topic:

Samsung.com Orders

(Topic created on: 05-03-2022 07:37 PM)
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benSJS
Active Level 6
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Support
Hey y'all, I recently purchased a Galaxy S22 Ultra from the official Samsung Experience store and was gifted an RM800 voucher to buy anything I want from samsung.com. OBVIOUSLY I wasn't going to let it go to waste so almost immediately I went on the website buy some accessories (case, changers, etc.) My purchasing date was March 12th which is over a month ago, yet my order status still remains "Order Placed" to this day, though I do know that Samsung is dealing with a lot of orders currently, it's just a bit worrisome to me since I've never bought anything online that'd require such a long wait for arrival. I'm wondering if everyone else is experiencing the same thing. It'd be great if you guys can share some inputs on your online order deliveries. 

Honestly if I had know that the wait would be this long, I would've just bought the Buds Pro from the website and get my chargers/cases from physical stores instead. Kinda regreting my decisions now 😭. I'll just take it as a lesson not to be too impulsive with my purchases. 

By the way, happy Eid Mubarak to those celebrating 🥳🎉
4 Comments
Eddie33321
Active Level 3
Support
Hi bro. Same here. Almost 2 month but still in order place...... n i already give up for the wait.. didn't track it everyday... just wait it come by itself 🤣Screenshot_20220503-234025_Samsung Internet.jpg
benSJS
Active Level 6
Support
Sheesh, I guess they aren't lying when they said the demand is high 🥲
Support
so I'm being informed that apart from the high demand, the SOP is also strict at the manufacturing sites which lead to the current situation, and ofc some other factors as well.
benSJS
Active Level 6
Support
Ah I see... Well that pretty much explains the delay in shipments. I guess we're just gonna have to be patient 🥲