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11-04-2022 01:57 PM in
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11-04-2022 09:48 PM in
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11-06-2022 08:30 PM in
SupportHello Djm78,
Thank you for letting us know that your Samsung Health app sleep tracking is not working for your Samsung Galaxy S21.
A) First, ensure that your device is up-to-date with the latest Software updates.
Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.
Samsung Health app not just tracks your daily sleep, but helps keep a record over days or weeks. You think you can only monitor your sleep routine on a daily basis. If you feel you haven’t been getting the right amount of sleep or you feel fatigued every morning, here’s what you can do—you can access your sleep performance over days, weeks, and months and see if you have been experiencing a disturbed sleep pattern.
B) You may follow below simple steps:
Step 1. Open Samsung Health on your Samsung Galaxy S21.
Step 2. Track your daily performance.
To see if you have been sleeping well, all you have to do is select the ‘Sleep’ tab and scroll down to see your sleep stages such as REM, light, awake time, and deep sleep.
Step 3. Set a target.
To ensure that you get your adequate sleep every day, tap on ‘Set Target’ and punch in your ‘Bedtime’ hour and ‘Wake-up’ hour on the app and you are all set to refresh your sleep cycle!
C) Set Locating Settings On and Off Quickly.
Your device uses a combination of Wi-Fi, GPS and mobile networks to determine your location.
You can switch Location on and off, and change how your device determines your location.
GPS, Wi-Fi, and mobile networks - This option has the highest level of accuracy. Data charges may apply.
Wi-Fi and mobile networks - This option uses only Wi-Fi and mobile networks. Data charges may apply.
GPS only - This option uses only GPS to estimate your location.
E) For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope this content is helpful and your device's apps problems gets solved.
Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.
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11-06-2023 11:25 AM in
SupportThis response is not at all related to the question. It says the sleep tracking is not working and your answer is to record your own sleep and turn on location settings...what??? How are a Samsung moderator?
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12-16-2023 04:30 AM in
SupportDid you solve this? The first part of my sleep is always missing...
