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Original topic:

Samsung Tv Screen Flickering

(Topic created on: 10-05-2022 02:41 AM)
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VinceLawrence_A15
Active Level 7
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Support

image

Samsung tv flickering,
what's the problem?
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1 Solution


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Solution
SamsungRightCare
Community Manager
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Support

Hello VinceLawrenceA11,

We appreciate you contacting us to determine the cause of your Samsung TV's display flickering issue. 

Don't worry, we are here to help, guide you, provide quick fixes and offer solutions to your Samsung TV problems.

To troubleshoot and determine the cause of your device's flickering issues, follow these simple steps. 

A) Confirm if there are other devices with motor plug in same power line. Check the power outlet and remove other appliances and devices.

B) Unplug the other devices connected to your TV.

C) Run the Samsung TV Picture test as follows:

Step 1. Turn TV On.

Step 2. Press the Settings button.

Step 3. Select Support.

Step 4. Select Device Care.

Step 5. Select Self Diagnosis.

Step 6. Select Picture test.

Step 7. To start the picture test, select OK.

Step 8. Follow the on-screen instructions and note the messages.

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-run-a-picture-test-self-diagnosis-on-my-t... 

D) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
E) Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
 

F) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

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4 Comments
Khaled75
Expert Level 5
Support
Does it only happen on Spotify or does it happen on other apps?
0 Likes
Support
No,
everything...even on settings,
i tried software update but nothimg happens
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Khaled75
Expert Level 5
Support
Try the Samsung TV Picture test. To test your Samsung TV's screen:
Step 1. Turn TV On.
Step 2. Press the Settings button.
Step 3. Select Support.
Step 4. Select Device Care.
Step 5. Select Self Diagnosis.
Step 6. Select Picture test.
Step 7. To start the picture test, select OK.
Step 8. Follow the on-screen instructions and note the messages.
Solution
SamsungRightCare
Community Manager
Options
Support

Hello VinceLawrenceA11,

We appreciate you contacting us to determine the cause of your Samsung TV's display flickering issue. 

Don't worry, we are here to help, guide you, provide quick fixes and offer solutions to your Samsung TV problems.

To troubleshoot and determine the cause of your device's flickering issues, follow these simple steps. 

A) Confirm if there are other devices with motor plug in same power line. Check the power outlet and remove other appliances and devices.

B) Unplug the other devices connected to your TV.

C) Run the Samsung TV Picture test as follows:

Step 1. Turn TV On.

Step 2. Press the Settings button.

Step 3. Select Support.

Step 4. Select Device Care.

Step 5. Select Self Diagnosis.

Step 6. Select Picture test.

Step 7. To start the picture test, select OK.

Step 8. Follow the on-screen instructions and note the messages.

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-run-a-picture-test-self-diagnosis-on-my-t... 

D) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
E) Or Contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
 

F) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.