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Original topic:

SIM Card Errors

(Topic created on: 06-20-2022 01:17 PM)
646 Views
FloppaJJS
Active Level 6
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Support
Hello! I just restarted my phone and this happened.

Before: No problems on sim card (before restarting)

After: Issue happened. Said "No SIM | Emergency calls only" After restarting..

Solving...: Take out the sim card and check the sim card then insert again, Repeat until it works. If not bring in customer service 

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17 REPLIES 17
FloppaJJS
Active Level 6
Support
Because it might occur when I remove it ..
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Khaled75
Expert Level 5
Support
Try restarting it in Safe mode.
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FloppaJJS
Active Level 6
Support
Ok I'll try when I will do it
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SamsungRightCare
Community Manager
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Support

Hi, JustinJeevanSaile!

Thanks for sharing your issue here. If the SIM card crashes frequently (or even after cleaning your SIM card), then that means that the SIM card might be corrupted. You need to go to your mobile service provider and tell them your case so they can help you with your concern.

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FloppaJJS
Active Level 6
Support
Hello I just restarted it and it randomly occur? What does that mean?
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SamsungRightCare
Community Manager
Options
Support

Hello, JustinJeevanSaile!

You need to bring your SIM card to your mobile service provider because it may be corrupted if it keeps happening through your phone. But don't worry because they can replace your SIM card without changing your number. 🙂

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FloppaJJS
Active Level 6
Support
It already happened like 4 times I think... 🤔
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Vinything
Expert Level 1
Support
test other simcards on it and observe if it's persistent
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