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Original topic:

SIM Card issue happened again (6 times. I think)

(Topic created on: 07-12-2022 11:15 PM)
2044 Views
FloppaJJS
Active Level 6
Options
Support
This keeps happening. Is it my phone software issue?

Explain:
More info about this SIM issue. (Understandable information):

image



While I was restarting my phone because my screen won't respond
⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️
Navigation Bar only works.
App/tab swipe doesn't work
Tapping: (only works for YouTube
(Happened 3 times)

Question link about this screen respond: 

image


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10 REPLIES 10
Khaled75
Expert Level 5
Support
Did you try another SIM card?
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FloppaJJS
Active Level 6
Support
Of course I did! The sim card customer service (Globe Telecom Philippines - +63277301000)
Called me and said try using another globe sim and it worked,
(I only inserted 1 another globe sim first) to test if it works, and it worked, then I took the another globe sim out and tried mine and mine also worked? But sometimes when I restart my phone it happens.?????

This message was duplicated due an server issue occurred.20220629_183932_2597_1656499303.jpg20220629_183935_2598_1656499330.jpg
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FloppaJJS
Active Level 6
Support
Of course I did! The sim card customer service (Globe Telecom Philippines - +63277301000)
Called me and said try using another globe sim and it worked,
(I only inserted 1 another globe sim first) to test if it works, and it worked, then I took the another globe sim out and tried mine and mine also worked? But sometimes when I restart my phone it happens.?????

This message was duplicated due an server issue occurred.20220629_183932_2597_1656499303.jpg20220629_183935_2598_1656499330.jpg
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Khaled75
Expert Level 5
Support
Did you even reply? I can't see your reply.
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FloppaJJS
Active Level 6
Support
Yeah? Maybe an error occurred??
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Khaled75
Expert Level 5
Support
I think so. Did you try another SIM card?
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FloppaJJS
Active Level 6
Support
Let me say my sim is now on a stable status. I can sent you an video about my sim card issue that I was recording it.
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FloppaJJS
Active Level 6
Support
The thing it that it has an MASSIVE file size (500MB+)
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FloppaJJS
Active Level 6
Support
Yeah.Screenshot_20220713-150347_SHAREit.jpg
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