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Original topic:

SM Galaxy A32 screen not responding to some controls.

(Topic created on: 07-12-2022 09:46 PM)
984 Views
FloppaJJS
Active Level 6
Options
Support

I was searching something in YouTube and my screen stopped responding

Check the video

Apps respond:(only YouTube responds)
Navigation Bar respond : (you can see the navigation bar moving)
Screen respond: Can't swipe for other apps/tabs

Solution: Restart 

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13 REPLIES 13
MrApex
Active Level 6
Support
Its a youtube problem, they don't want you to skip ads,
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FloppaJJS
Active Level 6
Support
No, my screen stopped responding after I visited YouTube, the navigation bar (back , home , background button) only works
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MrApex
Active Level 6
Support
Maybe the pop-up video playing is overlaying other apps so, it needs to be close first,
FloppaJJS
Active Level 6
Support
No. It can't be controlled due the screen respond, actually the pop up video was from Tiktok live
Vinything
Expert Level 1
Support
it's the PIP, that's when an app is drawn over the others .. This has been also an issue with messenger chatheads before.
Instead of restarting the phone, you could just force close the tiktok app.
Khaled75
Expert Level 5
Support
Did you try closing the PIP?
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FloppaJJS
Active Level 6
Support
What?
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Khaled75
Expert Level 5
Support
Close the PIP, or tap it and tap the enlarge icon.
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FloppaJJS
Active Level 6
Support
What pip? It was automatically closed by Force Restart and this time the issue was solved.
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