So after I updated my phone to one ui5 i noticed that when my s20fe is conencted to a bluetooth device its wifi connection is so slow at 0.1 Mbps. But after I disconnecting, it went up to 100 Mbps. I tried tinkering with my router such as changing ita bandwidth as well as channels but nothing changed. So is there any fix for this??
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy S20 FE having connectivity issues of slow Wi-Fi when connected to a Bluetooth device and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps (Bluetooth device) are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Reset your Samsung Galaxy S20 FE and Bluetooth device.
Self-Diagnostic check on the Samsung Members app.
Check the status of your device with the Samsung Members app Diagnostic tool. You can select the individual categories you would like to diagnose or run a complete diagnostic check. After the diagnostic is completed, you can select the corresponding icon to see the results and status of your device. Follow the steps below to start your diagnostic check.
Step 1. Run Samsung Members and select Get help on the lower half of the screen.
Step 2. Tap View tests located under Diagnostics.
Step 3. If you would like to run through all of the Diagnostics checks, tap Test all. Otherwise, tap "Bluetooth" and "Wi-Fi".
Step 4.Your Galaxy phone will then run through the checks.
Step 5. Follow the on-screen instructions to complete the check.
Step 6. When necessary, you may need to manually run or interact with the corresponding function.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.
