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Original topic:

Software update

(Topic created on: 08-01-2023 09:47 AM)
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jpeg1014
Active Level 3
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Support

image

Could someone tell me why is there a software update in my running services even tho there is no software update?
3 REPLIES 3
pham_hni
Expert Level 1
Support
Since you have Automatic updates on wifi connection turned on, it had to be running constantly
TeamGalaxyDD
Moderator
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Hey jpeg1014,

This is a background service that handles checking with the update servers to see if your device has a pending software update. We advise letting it do its thing so you'll always be first to know if you have something new for your Galaxy! 

TeamGalaxyRene
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Hello jpeg1014,

In addition to our dear Samsung member and moderator's replies, please ensure that your device is having sufficient battery at least >75% power and connected to Wi-Fi before proceeding with the software update(s).

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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