cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

White Vertical Lines Appeared

(Topic created on: 04-08-2023 04:50 AM)
449 Views
Cha_6
Active Level 1
Options
Support
I take a good care of my phone then all of the sudden I have this white line on my galaxy A71. This is really frustrating because this phone is not cheap and it is such a hassle for it to be repaired and it cost money too to be fixed. .
 
 Samsung, do something about this. This is not a consumer/user fault. 

image


10 Comments
Cha_6
Active Level 1
Support
Lately, nag update sya.
0 Likes
Cefiro
Active Level 10
Support
Parang 'yan nakasisira nang screen. Sa A series first time to hear, nag vertical line damage rin upon OS updating. Merong offer ang Samsung discount REPAIR, baka including screen replacement, now. Check this out--SmartSelect_20230408_220916_Samsung Members_1000003617_1680962957.jpg
Cefiro
Active Level 10
Support
0 Likes
no_kickame
Beginner Level 2
Support
The S20 series and the A71 apparently uses similar display kaya pareho silang may sakit na ganyan mostly caused by updating
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Support

Hello cha_6

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A71 having issues with multiple vertical white lines on screen, and we apologize for the inconvenience it caused you.

I feel your frustration and understand it. In order to have your device assessed by a competent Samsung engineer and technician, I highly recommend that you book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

0 Likes
aethelwyne
Active Level 1
Support
I also have the same issue of this. Huhu
0 Likes
Cha_6
Active Level 1
Support
Ano pong ginawa niyo para maalis ang guhit?
0 Likes
aethelwyne
Active Level 1
Support
Wala pa po. Dadalhin ko pa sa samsung service center.
0 Likes
Gee2023
Active Level 1
Support
What was the remedy?
0 Likes