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08-01-2023 09:47 AM in
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08-01-2023 11:32 AM in
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08-01-2023 10:50 PM in
SupportHey jpeg1014,
This is a background service that handles checking with the update servers to see if your device has a pending software update. We advise letting it do its thing so you'll always be first to know if you have something new for your Galaxy!

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08-02-2023 09:37 PM in
SupportHello jpeg1014,
In addition to our dear Samsung member and moderator's replies, please ensure that your device is having sufficient battery at least >75% power and connected to Wi-Fi before proceeding with the software update(s).
Should you need further assistance and guidance, you may contact us via our Samsung Customer Care support channels below.
