The Kaleidoscope Stickers did not download automatically 😭

[Kuffimonster]

I won all 3 stickers in "The Kaleidoscope" spin game but it did not download automatically. Did this also happen to anyone? 😢

[annie__]

This also happened to me (I even waited several minutes but nothing happened). I believe this is a glitch in the website. What I did was to just refresh the page before playing again. Fortunately, after several attempts, I won again and the sticker automatically (and successfully) downloaded. Hopefully this gets fixed.

[Kuffimonster]

I'll try again and see if it downloads this time. Thanks!

[butete]

got it already

https://r1.community.samsung.com/t5/promotions/spinmania-stickers/td-p/22634248

[TeamGalaxyRene]

Hello Kuffimonster,

Thanks for reaching out to us here with your inquiry. I hope you were satisfy with the replies given by our dear Samsung members.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Kuffimonster]

Thanks, will try to spin again and see if the stickers will automatically download this time. 🥲

[TeamGalaxyDD]

Hey Kuffimonster and annie__,

Thanks for bringing this to our attention. We're sorry for the glitch! Try refreshing the page to see if you get the download (or another spin) for now.

We'll let our devs know, too! Thanks again ♥

[Kuffimonster]

I'll try again and will update if it worked this time. Thank you! 🥲

[Kuffimonster]

I've forgotten to post an update for this: All good. Got all my stickers. ❤️