jnx0404
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10-08-2024 09:52 AM (Last edited 10-09-2024 02:45 PM ) in
Support
Hi. Is it just me? I'm unable to update all my applications after I installed the new software update. I already did a couple of basic trouble shooting:
-Restart phone
-Use a different wifi connection
-Use mobile data
-Move to a different location
-Use different Play store account
-Tried to update all at once
-Update apps one at a time
-Isolate if it's only specific apps
-Clear cache and data of apps that needs to be updated
-Tried doing all this for a couple of days
-Clear cache for google playstore
-Clear data for google playstore
-Reset network settings
-Reset all settings
-Force restart
I haven't tried uninstalling the apps cause Im worried that if I do, the version might not be longer compatible with my device.
I'm using a Samsung Galaxy Z Flip 4
Android 14.
One UI version 6.1.1
Aside from probably waiting for a new update, what else can I do?
Edit:
I did it. I tried uninstalling one app then reinstall it. It worked. Im not sure if it will work for the other important apps I have. I'm anxious.
Edit 2:
I tried uninstalling apps and then installing them again just to be sure but I noticed that after successfully installing it, you just have to wait for a few minutes or within the day it will ask you to update the apps in play store and then we're back again at not it being able to update. I double checked if there is really update for those specific apps but there's none.
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Bontok
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11-19-2024 02:24 AM in
Support
Me too. Is there anything we can do to have this resolve? Or will waot for another software update?
jnx0404
Beginner Level 2
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11-21-2024 01:25 PM in
Support
I already did an update after that issue, but it's still the same. If you have done all the TS above, I would suggest trying to check if you have a work or a different profile on your device and try to remove it first. If it doesn't, well the support says to restore from factory settings. Which *** specially if you don't have cloud storage or anywhere to backup your data.

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