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06-14-2023 08:34 AM in
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06-14-2023 09:07 AM in
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06-14-2023 05:10 PM in
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06-14-2023 07:49 PM in
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06-14-2023 07:56 PM in
SupportHello DannelleAbajar,
We appreciate you sharing your experience while using the Good Lock Apps with suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing your Samsung Galaxy experience.
In order to have it assess by main Apps Developer Team, may you please provide feedback using the below link.
https://galaxystore.samsung.com/detail/com.samsung.android.goodlock?langCd=en
Also, you can report to us directly, so we can document and address the issue as well through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Application".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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06-14-2023 07:56 PM (Last edited 06-15-2023 06:48 PM ) in
SupportHello DannelleAbajar,
We are sorry to hear about your disappointment while using the Good Lock app on your beloved Samsung Galaxy phone. I understand your feeling, expecting the app will give you free hand to customize its User Interface especially the icon sizing that will match your device's home screen and preferences. If it happens to me, I will be disappointed too.
Meanwhile, we also appreciate you sharing your experience while using the Good Lock Apps with suggestions. And appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing your Samsung Galaxy experience.
In order to have it assess by main Apps Developer Team, may you please provide feedback using the below link.
https://galaxystore.samsung.com/detail/com.samsung.android.goodlock?langCd=en
Also, you can report to us directly, so we can document and address the issue as well through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Application".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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06-15-2023 04:19 AM in
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