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Original topic:

Video stabilization bug?

(Topic created on: 08-20-2022 01:18 AM)
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jæk
Active Level 1
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Support
So when recording 60 fps while the video stabilization was turned On theres a frame drop happening.
I tried the most recommended thing to do
Go to settings > clear cache and still the frame drops occur when recording a video.

I hope samsung team will fix it asap.
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1 Solution


Accepted Solutions
Solution
butete
Expert Level 5
Support
most likely on the next update

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3 Comments
Solution
butete
Expert Level 5
Support
most likely on the next update
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Khaled75
Expert Level 5
Support
Try wipe cache partition.
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SamsungRightCare
Community Manager
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Support

Hello jaek,

Thank you for reaching out to us. Hope our Samsung Community members satisfied your query right now.

Meanwhile, you may check also below possible reasons behind your device video frame drop.

1.) Outdated settings : About Phone > Check update > Download, if available > Install.

2.) There are apps running in the background : Close all apps while using your camera video. 

3.) There is no sufficient memory on your device.

4.) Try to switch Off and On the Video stabilization settings.

5.) Object Image Stabilization has been improved on the S22 series to further reduce blurriness and sudden movements when recording videos. 

a) Navigate to and open the Camera app, and then tap VIDEO.

b) Select either 1x, 3x, or 10x as the zoom.

c) Then, tap Record to begin filming. Object Image Stabilization will work automatically as you're recording.

d) Tap Stop when you’re finished.

6) Try wipe cache partition and reset your device.

7) If the problem persists, please visit our Samsung Authorized Service Center near you.

Smartphone, Tablet & Customer Support | Samsung Philippines 

https://www.samsung.com/ph/support/contact/#onlinesupport 

Hope you find this content useful and your problem gets solved.

 

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