Viu premium

[JodeleDorero]

Hello po. Nag redeem ako nung free 1 year subscription ko sa Viu 2 weeks ako. Sadly biglang nawala subscription ko then oag nireredeem ko na di ko na nareredeem.. pano po kaya yun?. 

[TeamGalaxyReb]

Hi JodeleDorero!

Sadly, the code for the free 1-year subscription on VIU can only be used once. You can check on your VIU account if you're still logged in on the app. It might be that your account was logged out on the app, so you can't really enjoy VIU Premium.

If that's not the case, you can also try this troubleshooting article VIU made for users who can't fully enjoy their premium privileges. It might be of help to your issue: https://help.viu.com/hc/en-ph/articles/360052022452-Why-can-t-I-enjoy-Viu-exclusive-privileges-after...

Do let me know if this suggestions helped your concern. Thank you!

[JoyceLeonardo]

Good day, can I still redeem Viu subscription? Thanks

[TeamGalaxyReb]

Hi, JoyceLeonardo!

You can still redeem your 1-year free Viu Premium if you haven't claimed it yet. Just browse through the Samsung Benefits tab and select the Viu Promo to get a promo code, which you'll use to redeem the 1-year free Viu Premium on the app. You can learn more here: 
https://www.samsung.com/ph/offer/online/2022/samsung-members-viu-promo/

[synchrozed]

Hi what if po kung wala

[JoyceLeonardo]

There's no Viu on "Benefits"

[JoyceLeonardo]

I've done everything on the instructions given on the Helo Support and still there's no Viu coupon.
Please assist. Thanks