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06-03-2023 08:19 AM in
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06-03-2023 09:31 AM in
SupportIf yellowish screen still manage, then try safe mode.
To do the safe mode, Tap and hold the power button, then tap and hold the "Power Off" for more than 3 seconds.
If problem still remain, then maybe you have to check on your local authorize service center.

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06-04-2023 07:50 PM (Last edited 06-04-2023 09:28 PM ) in
SupportHello Eric0304,
Thanks for reaching out to us in order to find out about the reason your beloved Samsung Galaxy S9+ has yellowish screen and as per your observation may have something to do with a weak battery and we are sorry to hear that.
I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience I will be bothered too.
Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Use Diagnostics in the Samsung Members app on your Galaxy phone
You can perform tests to make sure your phone is working properly with Diagnostics in the Samsung Members app. Follow the steps below to run Diagnostics via Samsung Members.
Step 1. Launch the Samsung Members app, and then tap on the Plus (+) icon for more options. Alternatively, tap Get help.
Step 2. Select Diagnostics.
Step 4. Your Galaxy phone will then run through the checks. Then follow the on-screen instructions to complete the check.
Step 5. If you prefer to just check one specific setting, simply tap on the setting to begin. You may check and tap both Battery and Display.
https://www.samsung.com/ph/support/service-center/
or book an appointment with the Samsung Members app as follows:
Support > Book an appointment to set one.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
