Samsung cover keyboard not working on my Tab S6

[EDWARD28]

Anyone can help me how to work again my cover keyboard, almost 6 month didn't use my cover keyboard and now I will use it but suddenly the cover keyboard is not working.  I already did reset setting, restart and turn off just to work the cover keyboard but nothing works. May tab is Galaxy Tab S6 . Please help 

[Khaled75]

Try resetting the Samsung Cover Keyboard.

[EDWARD28]

How po ?

[Khaled75]

Unpair it.

[EDWARD28]

How do unpair sir.. i use to plug and unplug the cover keyboard below the tab S6, and already reset keyboard setting.. still not working.

[Khaled75]

I don't know. Can you try wipe cache partition instead?

[SamsungRightCare]

Hello EDED28,

Thank you for reaching out to us to inquire about the solution to your Samsung Keyboard not working with your Samsung Galaxy Tab S6.

We know how frustrating it must be for you to be stuck with the same problem after exhausting the necessary troubleshooting steps. But don't you worry, we are here to help.

What follows are some basic steps to identify what's causing the problem with solutions, if possible.

A) First, we need to ensure that your Samsung Galaxy Tab S6 is up-to-date with the latest Software updates. 

Settings > About device > Software Updates > Download, if available > Install > Follow On-Screen notifications/messages.

B) Restarting the Keyboard

Go to General management > Select Samsung Keyboard settings > Select Reset to default settings > Reset keyboard settings. 

C) Clear the Keyboard's Data

1) Uninstall and Re-Install Samsung Keyboard app.

2) Open Samsung Keyboard Settings >  select Erase personalized predictions.

3) Double-check the app if is working properly.

D) Re start the device in Safe Mode

1) Simply hold the power button down until the phone powers off.

2) Power on the device and when the Samsung logo appears, press and hold the Volume down button.

3) If done correctly, Safe Mode will display on the bottom left corner of the screen.

4) From here, try using the keyboard and see if it is working normally.

E) Factory Reset

Ensure your data is all backed up >  Navigate to your Settings app > Scroll down to find Backup & Reset, and tap on the Factory Reset option.

F) Samsung Service Center

If the problem persists, please bring your device to Samsung Authorized Service Center near you.

https://www.samsung.com/ph/samsung-experience-store/locations/ 

G) And/or for further assistance, you may reach us on the below online support channels links.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Hope you find this content helpful and your problem gets solved.

[Members_HsfsuII]

Hi , 

I have the same issue as @EDED28 without connect the keyboard for a few months then when want to connect again it show physical keyboard not connected!! It kinda of **bleep** for such product. Can we get a replacement cos the keyboard cover as it is not cheap for purchasing it

[Members_IJlErMR]

I tried everything here and some on the big thread...even safemode didn't work but on a whim I selected OneUI to get out of safemode, not my custom  Nova Launcher. Keyboard worked. Swapped back to Nova Launcher and is fixed there too now. Just thought I'd report in case it helps others 

[Garde1]

Same problem on S3 tablet. Had given up on using the keyboard. Just tried tilting the cover forward and the keyboard is working. Kept moving it until I was able to type a letter. Then leaned it against something heavy to maintain it in the position. The keyboard cover tilts too far back to maintain the necessary position.