Samsung_Samuel
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05-25-2022 08:26 PM in
Tablets
I dont know why but the keyboard on my tablet often goes down to a narrower width and slightly smaller height when I edit or make a new theme in Theme Park and apply it which wouldn't be a big proproblem by itself but it usually doesn't let me resize it back to normal but sometime later (probably at random, not sure what triggers it) it will suddenly go back to full size again and I don't know why.

Trying to resize it.

Smaller

How I normally have it
- Tags:
- samsungKeyBoard
1 Comment

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05-26-2022 11:26 AM in
TabletsHi @Samsung_Samuel, that's strange that you're unable to change it.
I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
