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11-12-2023 12:23 PM in
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11-12-2023 08:18 PM in
TabletsI haven't had issues with my A8 tablet or my phones.
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11-13-2023 05:49 PM in
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11-14-2023 09:41 AM in
TabletsHey @Rooboyxxx
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
